Personas without a data base
Profiles from workshops three years ago. They describe wishful customers, not real buyers.
Services – AI-powered audience segmentation
We use AI to condense your market, CRM and interview data into sharply defined segments – with needs, willingness to pay and the right messaging. No gut-feel personas, but solid ground for decisions.




















The problem
Most companies know their customers from individual conversations, not from their data. The result: campaigns that address everyone and reach no one.
Profiles from workshops three years ago. They describe wishful customers, not real buyers.
Discounts replace positioning. Not knowing where your value lies means giving away margin to discounts.
CRM, sales and market studies sit side by side. Nobody brings them together.
One message for all channels. High media cost, low conversion, no learning curve.
How we work
Not a black-box tool, but a methodical process: AI handles condensation and pattern recognition across thousands of data points. Our strategists validate, interpret and translate the findings into brand decisions.
We bring together what you have: CRM, studies, sales material, websites. AI condenses every source to its core statements.
Outcome: Condensation dossier with hypotheses – documented source by source.

AI models analyse needs, buying motives and willingness to pay and form sharply defined segments, naturally extendable to further markets.
Outcome: Segment map with price ranges and potential sizes.

Interviews with customers, dealers and non-customers test the AI hypotheses. A coverage analysis continuously shows where to follow up.
Outcome: Validated segments plus gap analysis: self-image vs. external perception.

From segments, competitive landscape and brand codes we develop scenarios with clear consequences for portfolio, pricing and brand management.
Outcome: Decision paper for the management or supervisory board.

Every segment gets its own approach: messages, channels, creatives – set up measurably.
Outcome: Campaign playbook per segment including measurement concept.

From practice
Case 01 – Industrial group
A Swiss industrial group with three brands for workshop and operating equipment faced one question: how do we position the brands against each other – and where is the potential in the mid-price segment?
What we delivered
Customer records analysed
Interviews internal & external
Sources systematically condensed
Weeks to the decision paper
Case 02 – Micro-segmentation
Instead of broad demographics, our AI model delivers a psychographic micro-segmentation – with immediately actionable implications for messaging, channels and creative approach.
To AI system implementationmore precise audience targeting through AI segmentation



In IDEENHAUS we have found a partner for our diverse brand projects who supports us constructively and competently, even with complex challenges.

Study
How an AI segmentation runs, which data sources it needs and how it compares against classic market research – using a concrete example.
FAQ
30 minutes, no strings attached: we look at your data situation together and tell you honestly whether and how an AI segmentation will have an impact for you.
Recommend this service?
More services